Whether you’re planning a first visit to Sri Lanka, have questions about a journey, or need support after booking, our team is happy to help. Reach out through whichever channel is easiest for you.
Contact SnapTrip for help with:
We aim to reply within one business day, and often sooner.
Business hours:
[Days and hours] Australian Eastern Time
WhatsApp is available for general enquiries and booking support. Travellers with a confirmed booking will receive dedicated emergency contact details before departure.
Prefer to write it down? Use the form below and we’ll get back to you. Please include your booking reference if the enquiry relates to an existing booking.
ABN or ACN: [Number]
Registered address:
[Australian address]
Registration number: [Number]
Operating address:
[Sri Lankan address]
A quick reminder:
Please do not send complete card details through email, WhatsApp or the contact form. For payments and refunds, use the secure booking flow on our website.
